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0
Printer kept my part and never returned it
How does one file a complaint about a printer they found on here?

I used a specific printer twice before with no issues. Then I wanted him to custom male a part for me; he said he could design it and then print it for me so I sent him my part that needed to be customized.

Then he simply stopped responding to me. I have messaged him and received no response. Now I don't have the custom designed to printed part, plus I am out my original part that I mailed to him.

What can I do?

-Kris
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printedsolid - You should probably see if makexyz can provide you support as they should have contact info for everyone. The makexyz contact info is in the bottom right.
9 years, 7 months ago
0
krisbucket - Thanks. I'm chatting with support right now.
9 years, 7 months ago
0
danskinn - Hi Kris,
I've done work with you before. I just want to make sure you are not talking about me.
9 years, 7 months ago
0
krisbucket - Dan,

Dan, not at all. I have nothing but good things about the work you've done for me. It was from a project back in April that the maker left me hanging on. I've worked with support and they have been in touch with the maker.
9 years, 7 months ago
1
nathan - we're getting this sorted for Kris;

and if you're reading this in the future (what's the future like? do they have in-home 3D printed pizza yet?) and having a similar problem, you can always email me, nathan@makexyz.com, and i'll fix it for you.
9 years, 7 months ago
0
krisbucket - Thanks Nathan, I appreciate it.

Cheers,

-Kris
9 years, 7 months ago
1
mkapras - @Nathan - I just had one! The future is delicious!
9 years, 7 months ago
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