We had a pretty good experience moving back to Australia (Melbourne) from the USA (Chicago) with Graebels - from memory, our contact was Pete Larsson.

Keep in mind that they will then subcontract to a local shipper in London, so you will need to conduct your own research at that end; our experience is that US-based shippers are more professional than at the 'other end'.

Consider issues such as packing boxes (are they single/double thickness?) and furniture wrapping materials. Take close note of any damage prior to shipment as items WILL be damaged in transit.

When comparing quotes, realize that final pricing will depend on what is actually loaded, rather than the shipper's estimate, when the containers are taken away for weighing.

Make sure that the shipper seals the containers before they leave your premises; beware of shippers who truck your goods elsewhere for repacking into the shipping containers. Graebels bought the shipping containers on site with special trucks (we needed two containers: a 40' and a 20').

Oh, and check with your own broker to make sure that your home contents insurance will cover good in international transit. If you can get that confirmation in writing do NOT take the shipper's insurance.